๐Ÿ”’ YOUR PERSONAL DATA PROTECTION

Privacy Policy 8dayvn Casino Malaysia

We take your data protection seriously. This Privacy Policy clearly explains how 8dayvn collects, uses, stores, and protects the personal information of all our Malaysian players.

Updated: January 2026

Our Privacy Commitment to Malaysian Players

Six core principles governing how 8dayvn handles your personal data on a daily basis

256-bit SSL Encryption

All data transmitted between your device and 8dayvn's servers is protected by 256-bit SSL encryption โ€” the same security standard used by Malaysia's major banks such as Maybank and CIMB.

No Sale of Data to Third Parties

Your personal information is never sold, leased, or shared with advertisers or other companies for marketing purposes. Your data is used solely to operate your 8dayvn account and services.

Right of Access & Data Correction

You have the right to request a copy of the personal data we hold about you at any time, and to request a correction if any information in our records is inaccurate.

Malaysia PDPA Compliance

8dayvn complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of collecting, processing, and storing the personal data of our Malaysian players.

Secure Data Storage

Your data is stored on servers protected by multi-layered access controls, industry-grade firewalls, and round-the-clock security monitoring to prevent any unauthorized access.

Right to Data Erasure

You may request the deletion of your personal data from our systems once your account is closed, subject to mandatory record retention requirements for legal and financial compliance purposes.

Important Note: This Privacy Policy describes how 8dayvn Casino ("We", "Platform") collects, uses, discloses, and protects your personal information ("Data"). By registering for or using the 8dayvn platform, you agree to the privacy practices described in this document. This document should be read together with Terms & Conditions us.

1

Introduction & Scope of This Policy

At 8dayvn, we understand that your trust is not something to be taken lightly. When you register an account, make a deposit via Touch 'n Go eWallet or DuitNow, or simply browse our platform, you are entrusting us with some of your personal information. We do not take that responsibility lightly.

This Privacy Policy applies to all information collected through the 8dayvn at 8dayvn.casino, including all gaming sections, player accounts, financial transactions, customer support communications, and any other interactions between you and our platform. This Policy also applies to data collected through the live chat window and email communications with our team.

8dayvn complies with Malaysia's Personal Data Protection Act 2010 (PDPA). As a responsible data controller, we only collect information that is strictly necessary to operate our services, and we do everything within our means to keep your data safe for as long as it remains in our care.

This Privacy Policy is written in Bahasa Malaysia to ensure our Malaysian players can understand it easily and clearly without needing to rely on a translation. This is part of our commitment to local players.

2

Types of Personal Data We Collect

8dayvn collects personal data through several methods โ€” information you provide directly during registration or platform use, and data generated automatically as you use our services. The following are the categories of data we collect:

A. Data You Provide Directly:

  • Identity Information: Full name as stated on your MyKad or passport, identification card number (for KYC verification), date of birth, and gender.
  • Contact Information: An active Malaysian phone number, email address, and residential address.
  • Financial Information: Malaysian bank account numbers, digital wallet information (Touch 'n Go eWallet, GrabPay, DuitNow, Boost Wallet, ShopeePay), and transaction records.
  • Verification Documents: A copy of your MyKad, passport, or other supporting documents submitted for identity verification (KYC) purposes.
  • Communications: Records of live chat sessions with our support team, emails sent to support@8dayvn.casino, and any feedback you have provided.

B. Automatically Collected Data:

  • Technical Data: IP address, web browser type and version, device operating system, screen resolution, and time zone.
  • Usage Data: Pages visited, session duration, games played, betting records, win and loss history, and transaction history.
  • Cookie Data: Session cookies, preference cookies, and device identifiers for security purposes and an improved user experience.
  • Location Data: Approximate location data based on IP address, used for geo-compliance and fraud detection purposes.
Data Category Purpose of Collection Legal Basis
Identity & KYC Documents Identity verification, fraud prevention, AML compliance Legal obligations
Financial & Payment Information Processing deposits & withdrawals in MYR, audit compliance Contract performance
Gaming & Betting Data Fair game management, dispute resolution, compliance Contract performance
Technical & Device Data Account security, unauthorized access detection, and technical support Legitimate interests of the platform
Communications Data Complaint resolution and improvement of support service quality Legitimate interests of the platform
Cookie & Usage Data Experience personalisation, internal platform analytics User consent
3

How We Use Your Personal Data

8dayvn uses collected data solely for legitimate and necessary purposes to operate our online casino platform effectively. The following are the primary purposes for which your data is used:

  • Account Management: Creating and managing your player account, processing secure logins, and ensuring uninterrupted access to the platform.
  • Transaction Processing: Processing all deposits and withdrawals in MYR via your chosen payment methods, including Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost Wallet, and ShopeePay.
  • Identity Verification (KYC): Conducting the necessary KYC checks to comply with applicable anti-fraud and anti-money laundering (AML) requirements.
  • Game Maintenance: Ensuring all games โ€” from live baccarat, jackpot slots, poker, and lottery, to sports betting on the EPL and Malaysia Super League, as well as e-sports such as MLBB โ€” run fairly and smoothly.
  • Customer Support: Providing effective assistance in Bahasa Malaysia when you contact us via live chat or email for any account, transaction, or gaming-related issues.
  • Platform Security: Detecting and preventing fraudulent activity, unauthorised access, money laundering, and other security breaches that could harm players or the platform.
  • Legal Compliance: Fulfilling legal obligations, including Malaysia's PDPA requirements, financial reporting, and compliance with any lawful directives from relevant authorities.
  • Platform Improvements: Analyzing usage patterns in aggregate (without identifying individuals) to improve the user experience, enhance performance, and introduce new features relevant to Malaysian players.

8dayvn does not use your data for third-party marketing purposes, does not sell player profiles to advertisers, and does not make automated decisions that materially affect you based solely on data processing without human involvement.

4

Sharing Data with Third Parties

Our core principle is straightforward: 8dayvn does not sell your personal data to anyone, under any circumstances. However, there are limited situations where we are required to share your data with certain parties in order to operate the platform properly:

  • Technical Service Providers: Game software providers such as Evolution Gaming, Pragmatic Play Live, and others that operate our live casino tables and games receive the game data necessary to deliver their services. All such providers are bound by strict confidentiality agreements and may only use the data for the specified purposes.
  • Payment Processors: Transaction information that must be shared with payment gateways and financial service providers to process deposits and withdrawals in MYR. This includes Touch 'n Go, GrabPay, DuitNow, FPX, and other supported service providers.
  • Relevant Authorities: We are legally required to disclose data to the relevant Malaysian authorities upon receiving a valid request that complies with proper legal procedures. We will notify you of any such disclosure if permitted by law to do so.
  • Identity Verification Partners: Third-party identity verification services that assist us in conducting the required KYC checks. These services receive only the information necessary for verification and are bound by strict confidentiality agreements.

All third parties working with 8dayvn are required to comply with privacy and security standards that are equal to or higher than those we uphold ourselves. We conduct periodic reviews of our providers to ensure ongoing compliance.

5

Data Security Measures

Your data security is the top technical priority at 8dayvn. We continuously invest in our security infrastructure to ensure your personal and financial information remains protected against both external and internal threats.

The technical security measures we have implemented include:

  • Data Encryption in Transit: All communications between your browser or application and our servers 8dayvn protected with TLS 1.3 protocol and 256-bit SSL encryption โ€” the same standard used by Malaysia's leading banking institutions.
  • Stored Data Encryption: Sensitive data such as financial information and KYC documents stored in our databases are encrypted using AES-256, ensuring the data remains unreadable even in the event of a server breach.
  • Multi-Layered Access Controls: Only authorised staff with a legitimate business need may access player data, and all such access is logged and audited on a regular basis.
  • Two-Factor Authentication (2FA): Our internal systems require 2FA for all staff access to player data, adding an extra layer of protection against unauthorized access.
  • Continuous Security Monitoring: Our automated monitoring system operates 24 hours a day to detect any unusual activity or intrusion attempts in real time.
  • Regular Security Audits: We conduct regular penetration testing and independent security audits to identify and address any vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no system in the world can guarantee 100% absolute security. In the event of a security breach that affects your data, we will notify you within the timeframe required under Malaysia's PDPA and take immediate steps to mitigate any damage.

256-bit SSL
Encryption in transit
AES-256
Storage encryption
Internal 2FA
Staff access
24/7 Monitoring
Active monitoring
Regular Audits
Third parties
PDPA Compliance
Malaysia Standard
6

Cookies & Tracking Technologies

Platform 8dayvn uses cookies and similar tracking technologies to deliver the best user experience and optimal account security. The following are the types of cookies we use:

  • Essential Cookies (Required): Cookies essential for core platform functionality โ€” including login authentication, game session maintenance, and transaction security. Without these cookies, the platform cannot function properly.
  • Preference Cookies: Saving your preferences such as selected language, display settings, and favourite table configurations to make things easier when you log back in.
  • Analytics Cookies: Collecting aggregated and anonymized data on how players use our platform โ€” most frequently visited pages, most popular games, and navigation patterns. This data is used solely to improve the platform and does not identify any individual.
  • Security Cookies: Helps detect unauthorised access attempts, suspicious account activity, and ensures every login session is legitimate and secure.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the platform's functionality and your gaming experience. Visiting the platform 8dayvn visiting for the first time will display a cookie notice allowing you to make choices about non-essential cookies.

7

Financial & Transaction Data

Given that 8dayvn involves real financial transactions in MYR, we apply additional protective measures specifically for players' financial data.

All deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Internet Banking (Maybank2u, CIMB Clicks), Boost Wallet, or ShopeePay are processed through payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard). This means your bank account number, digital wallet details, and other payment information are never stored directly in the 8dayvn โ€” it is managed by a recognised payment processor.

Transaction records including dates, amounts in RM, payment methods used, and transaction status are stored in our system for the period required by legal and financial audit obligations. These records are accessible only to authorised staff and to you through the transaction history in your account.

Security Notice: 8dayvn will never request your full bank account details, PIN, or digital wallet password through any communication channel. If you receive such a request claiming to be from us, do not comply and report it to our support team immediately.

8

Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our commitment to player privacy, you have the following rights regarding your personal data held by 8dayvn:

Right of Access

You have the right to request and receive a copy of all personal data we hold about you in a readable format within 30 days of the request.

Right to Rectification

If any data we hold about you is inaccurate or out of date, you have the right to request its immediate correction or update.

Right to Erasure

You may request the deletion of your personal data once your account is closed, subject to mandatory record-keeping obligations under Malaysian financial laws.

Right to Object

You have the right to object to the processing of your data for specific purposes, including processing for direct marketing purposes if you have previously given such consent.

Right to Data Portability

You have the right to receive the data you have provided to us in a structured, commonly used, machine-readable format for the purpose of transfer.

Right to Restrict Processing

In certain circumstances, you have the right to request that we temporarily restrict the processing of your data while a dispute or review is in progress.

To exercise any of the rights above, please contact us by email at support@8dayvn.casino by stating the right you wish to exercise along with your account information for verification purposes. We will process your request within 30 working days and notify you of the action taken.

9

Data Retention Period

8dayvn retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general data retention guidelines:

  • Active Account Data: Retained for the duration of the active account period and for 7 years after account closure, for financial audit and Malaysian legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with the requirements of the Companies Act and Malaysian financial regulations.
  • KYC Documents: Retained for the duration of your active account and for 5 years after account closure to meet anti-money laundering (AML) requirements.
  • Live Casino Session Recordings: Retained for 30 days for audit and game dispute resolution purposes, then automatically deleted.
  • Support Communication Logs: Retained for 2 years for service quality improvement and case history reference purposes.
  • Cookie Data: Session cookies expire when you close your browser. Persistent cookies have a set expiry period ranging from 30 days to 1 year depending on the cookie type.

Once the specified retention period has ended, your data will be securely deleted from all our systems using non-recoverable erasure methods, or anonymized so that it can no longer be linked to you personally.

10

Changes to This Privacy Policy

8dayvn reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Active players will be notified of any material changes through:

  • An in-platform notification upon your next login.
  • An email to the address registered to your account at least 7 days before the changes take effect.
  • Updates the "Last Updated" date at the top of this page.

Continued use of the platform 8dayvn after the updated Privacy Policy takes effect constitutes your acceptance of the changes made. If you do not agree with the changes, you have the right to close your account and withdraw all your remaining balance before the effective date.

We recommend reviewing this Privacy Policy page from time to time to stay informed about how we handle your data.

11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 8dayvn handles your personal data, please do not hesitate to contact us:

  • Privacy Email: support@8dayvn.casino โ€” please mark the email subject as "Privacy Enquiry" for faster handling. Typical response time is within 24โ€“48 working hours.
  • Live Chat: Our Malay-speaking support team is available 24 hours a day, 7 days a week via the live chat icon on the platform. For privacy matters that require a more detailed discussion, reaching out by email is recommended.

When contacting us about a privacy matter, please include your account number or sufficient details to verify your identity. This is required to ensure we only disclose information to the legitimate account holder.

We are committed to providing a clear and satisfactory response to every privacy enquiry within the set timeframe. If you feel your complaint has not been resolved to your satisfaction, you have the right to refer the matter to the Personal Data Protection Commissioner in Malaysia.

Frequently Asked Questions โ€” 8dayvn Privacy Policy

The most frequently asked questions from players about how we handle their personal data

No. 8dayvn does not store your full bank account number, digital wallet login credentials, or payment PIN directly in our systems. All payment processing via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost Wallet, and ShopeePay is handled by third-party payment gateways that comply with PCI-DSS standards. We only retain transaction information such as the date, amount in RM, payment method used, and status โ€” not the sensitive details of your financial account. This is an important security measure that protects you from financial risk in the event of any security incident.

To request a copy of your personal data, send an email to support@8dayvn.casino with the subject line "Data Access Request" and include your account number along with a copy of your MyKad or valid identification document for verification purposes. We will process your request and provide a full report of the data we hold about you within 30 days of receiving the request. The data will be sent in a secure format to the email address registered to your account.

Once the account 8dayvn is closed, we will retain your data for the period required under Malaysian law โ€” typically 5 to 7 years for financial records and KYC documents to satisfy audit and anti-money laundering requirements. Once the mandatory retention period expires, your data will be securely deleted or anonymised. If you close your account and wish to request early deletion of data not subject to legal retention obligations, you may do so by contacting us via email. We will inform you which data can be deleted immediately and which must be retained for legal reasons.

8dayvn may contact you about relevant promotions and new offers for your account via email or in-platform notifications โ€” but only if you have given consent to receive marketing communications during registration or subsequently through your account settings. You may opt out of marketing communications at any time by clicking "Unsubscribe" in any marketing email or by updating your communication preferences in your account settings. Importantly, we never sell your data to advertisers or third parties for their own marketing purposes โ€” this is an absolute commitment we uphold under all circumstances.

Responsible Gaming

In addition to protecting your privacy, 8dayvn is also committed to ensuring your gaming experience remains safe and in control. The following responsible gaming tools are available to all players:

Daily & Weekly Deposit Limits

Set a maximum deposit limit through your account settings to keep your spending within a comfortable and controlled range.

Play Session Reminder

Receive a notification after playing for a duration you set yourself, so you always stay aware of the time spent in-game.

Self-Exclusion

Submit a self-exclusion request through your account settings and access to games will be blocked immediately. Available durations: 1 month, 3 months, 6 months, or permanent.

Minor Protection

All games on 8dayvn are intended for individuals aged 21 and above. Identity verification is mandatory before any withdrawal is processed.

For more information, visit the Responsible Gaming us.

Your Data Is Safe โ€” Play with Confidence

8dayvn protects your privacy with 256-bit SSL encryption, Malaysia PDPA compliance, and a strict no third-party data sale policy. Register for free and make a minimum deposit of RM10 via Touch 'n Go or DuitNow in under 30 seconds.

For individuals aged 21 and above only. Please play responsibly.

Bahasa Melayu